Everything to know before you go
Your questions,
answered.
The experience, launch and your data: here is what we can already tell you about Guide, without making promises about what is still being built.
Frequently asked questions
The answers that matter.
Open a question to reveal its answer.
01The experienceWhat is Guide?
Guide is a mobile app for cultural exploration. It offers location-aware audio stories so you can discover the places, histories and voices that shape a destination as you walk.
02The experienceHow does a route work?
Choose your interests, available time, preferred way of getting around and what you feel like discovering. Guide then creates a route you can follow at your own pace, with stories about nearby places playing at the right moment.
03The experienceDo I have to follow a fixed route?
No. Guide is designed for free exploration, with no fixed schedule. You can follow a tailored route or discover the stories available around you.
04App accessWhen will the app be available?
Guide is still getting ready before its release on the App Store and Google Play. A launch date has not been announced yet. You can contact us to follow the project’s progress.
05App accessWill Guide be free?
Pricing has not been announced yet. Any plans and their terms will be explained before launch.
06App accessWill the app work offline?
Offline use has not been confirmed yet. Guide relies on location services and audio content; download and usage requirements will be detailed before release.
07App accessWhich devices and languages will Guide support?
A release on the App Store and Google Play is planned, but exact device compatibility and in-app languages are still to be confirmed.
08Data & destinationsHow does Guide use location and other data?
Location data helps play stories in the right place. For partner destinations, Guide plans to provide aggregated indicators and anonymized data to understand usage without tracking individuals. Details are available in our privacy policy.
09Data & destinationsI represent a destination or cultural organization. How can I take part?
Guide is looking for its first pilot cities to co-create useful routes, content and indicators. Tell us about your destination, project or challenges through the contact page.
Something else on your mind?
Let’s find the answer together.
The Guide team will be happy to help, whether you are curious, a future user, a local authority or a cultural organization.
Contact us