Pilot Cities Programme · Applications open

Local authorities & destinations

Showcase the places in your destination.

With the Guide app, residents and visitors discover places based on their interests. With Guide Portail, your teams use anonymous data from the app to better understand how it is used and inform how local places are promoted.

Guide Portail · Saint-Malo
Guide Portail strategy view with sample data
Two tools.
One destination.
For those who explore

An app to explore the city.

Informative content to read or listen to as you discover places that match your interests. Users can generate a route for a walk or cycle ride based on their available time, preferred distance and interests. Guide and the local authority can also prepare routes to showcase local places.

For tourism and destination teams

A portal to improve the local tourism offer.

Guide Portail helps local authorities and tourist offices understand Guide users’ interests and the places they discover. Using anonymous data from the app, it suggests actions to adapt the local tourism offer. For example: identify a less-explored neighbourhood, suggest a route through it, then observe how that route is used in Guide. Your teams review these suggestions and adapt them using their local knowledge.

Guide Portail

Indicators, maps and suggested actions.

The data relates to Guide users and does not represent all visitors to the area.

Pilot Cities Programme

How the programme works
in your area.

The Pilot Cities Programme lets a local authority or tourist office test the Guide app and Guide Portail in its area. Your teams first try the tools with a small group of testers, then decide whether to continue or stop before a public trial. Guide prepares and supports the programme.

Your teams’ contribution

  • Share their local knowledge.
  • Contribute to the content about local places.
  • Recruit a small group of testers for the internal trial.
  1. 01

    Scoping · 2 weeks

    Together, we define the objectives, places and each team’s contribution. There is no charge for this stage.

  2. 02

    Internal trial · 5 weeks, extendable

    Your teams and a few testers try the tools. Guide prepares and supports the trial; you share local knowledge and contribute to the content. There is no charge for this stage.

  3. 03

    Your explicit decision

    After the internal trial, your local authority decides whether to continue or stop before any public trial.

  4. 04

    Public trial · 6 months

    The trial opens to residents and visitors. It is paid, under the terms agreed with your local authority.

  5. 05

    Review and possible continuation

    We share feedback and findings to decide together whether to continue.

Who can take part?

A local authority or tourist office ready to test in the real world.

Do you represent a local authority, tourism office or public organization looking to showcase places, distribute visitor flows or enrich the visitor experience?

Whether your project is fully defined or still just an idea, we want to hear about it.

Anonymous data and data protection

Understand how people explore,
without identifying users.

Guide Portail uses anonymous data from the app. Teams can learn how people explore without identifying individual users. Preparing the programme includes defining how data will be processed in relation to GDPR requirements.

  • Anonymous data
  • No identification of individual users in Guide Portail
  • Clearly defined purposes

Join the Pilot Cities Programme

Tell us about your destination, your challenges and what you would like to understand better.

Suggest my city